This seller warranty shall apply to eBazaar products. For handset and accessory defects under normal use, and at the discretion of the company, eBazaar shall provide free of charge repair and/or replacement services within the warranty period.

Handset Limited Warranty:


Warranty Period                              

Handset Hardware/software (Below Rs.1000)

3 Months

Handset Hardware/software (Above Rs.1001)

6 Months

Ebazaar battery, adapter and other 
accessories packaged                                             

3 Months

Ebazaar Spares like camera, charging strip and other items 1 Months

The Seller Warranty starts from the day the customer receives the product.During the warranty period, any defects listed in < Handset Defects List > below shall be repaired free of charge by eBazaar team.

Seller Warranty:

eBazaar is only valid in India, and the products sold in the website are not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by seller.

eBazaar may conduct diagnostic tests on customers products to identify the causes of failures/defects. Before returning any unit for service, customer should back up data and remove any confidential and/or personal information from the product. eBazaar is not responsible for damage or loss of any program, data, or removable storage media.

Prior to contacting eBazaar, please ensure the following information is at hand:
    ◦    Model, serial number, and IMEI number if available
    ◦    Customer’s full address and contact information
    ◦    Purchase order number, a copy of the customer’s original invoice/receipt

    4.     This warranty does not cover the following cases:
    ◦    If the product serial number, IMEI number or warranty seal is illegible or has been removed, erased, defaced, altered, and/or tampered, or if any accessory or external part of the product is missing
    ◦    If any damage occurs in/on outer surface of the product, including but not limited to cracks, dents or scratches on the exterior cases, screens, camera lenses, buttons and other attachments
    ◦    General maintenance, password reset assistance, cleaning, application update/installation, product demonstration, or any other service other than repair/replacement
    ◦    Deterioration of the product caused by normal wear and tear, including but not limited to rust or stains
    ◦    Any other circumstances that are contradictory or not in compliance with business ethics

    5.    eBazaar will determine whether a product is "Out of Warranty"or not according to the standards listed below. Repair of "Out of Warranty" products shall be separately quoted by the Ezone service center and respective service shall be provided upon service fee payment.
    ◦    Violations against warranty, including but not limited to customer induced damage, such as self-repairs, exposure to water, damage caused by misuse, alternation, failure to comply with product manual, and so on.
    ◦    Invalid warranty
    ◦    Expired warranty
For more details, please call eBazaar hotline : 9176660115